Shipping policy

📦 Shipping Policy — NALANI Studios

Thank you for shopping with NALANI Studios. We’re committed to delivering your order quickly, safely, and at no extra cost to you — no matter where in the world you are.

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📍 Shipping Destinations

We offer free worldwide shipping on all orders.

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🚚 Processing & Delivery Times
    •    Order Processing: 1–3 business days
    •    Australia (Domestic):
    •    Standard Shipping: 2–8 business days
    •    Express Shipping: 1–3 business days (optional upgrade at checkout)
    •    International Shipping: 7–21 business days (varies by location)

Please note that during high-demand periods or holidays, processing and shipping times may be slightly extended.

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💲 Shipping Costs

We are proud to offer free shipping worldwide on all orders — no minimum spend required.

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📦 Order Tracking

Once your order is shipped, you’ll receive a confirmation email with tracking information. You can track your parcel using the provided link via the carrier’s website.

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🌍 Customs & Import Duties

International customers are responsible for any customs fees, duties, or import taxes that may apply in their country. These charges are not included in your order total and must be paid by the recipient, if applicable.

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🚫 Lost or Stolen Packages

NALANI Studios is not responsible for packages marked as “delivered” by the carrier. Please ensure your shipping details are accurate and that someone is available to receive the delivery. If you believe your package is lost, contact the carrier directly or email us at [insert your customer service email] for help.

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✉️ Contact Us

If you have any questions about shipping, your order status, or tracking, please don’t hesitate to reach out:

📩 nalaniclth@gmail.com